Refund and Cancellation Policy
Simple rules for payments, rescheduling and refunds.
Last updated: 12 November 2026
This policy applies to mentoring and consulting services from RAISNGRO BUSINESS BEYONDME LLP ("Beyond Me", "we", "us"). Please read it before you pay.
1. Payment
- All fees are paid 100% in advance, before the first session of a plan.
- Fees are in Indian Rupees. GST is added where it applies.
- You get an invoice or receipt for every payment.
2. Rescheduling
- You can move a session if you tell us at least 24 hours before it starts.
- If you give less than 24 hours' notice, or do not join, the session counts as used.
- All sessions in a plan must be used within the plan's validity period, shared with you when you sign up.
3. Cancellation by you
Once a plan is paid, it cannot be cancelled and fees are not refunded. This is because we reserve time for you and prepare for your sessions in advance.
4. Cancellation by us
If we cancel a session, we will offer you a new time. If we cannot deliver a session at all, we will refund the fee for the sessions that were not delivered.
5. Payment errors
If you were charged twice, or charged the wrong amount, email us within 7 days. Once we confirm the error, we refund the extra amount.
6. How refunds are paid
Approved refunds go back to the original payment method within 7 working days. Your bank may take a few more days to show it.
7. Delivery of services
Our services are delivered online or in person. There are no physical goods and no shipping.
8. Contact
For any payment or refund question, email contactme@beyondme.in.